Thank You Lord for car tyres
Thank You for patience
Thank You for friends praying
Thank You that I can read English
Thank You for understanding
Thank You for street lighting
Thank You for safety on roadside
Thank You for torch light
Thank You for strength
Thank You for easiness of nuts to come off
Thank You for smooth changing of tyre
Thank You mum came down
Thank You for mum's warm and filling dinner
Thank You for mum washing up
Thank You for shopping with Jean in car
Thank You car is safe.
Amen!
26 January 2006
24 January 2006
Yesterday Andrea informed me I had a meeting scheduled with her today 10:15am-10:45am, a Q&A meeting thing. I had a little feeling inside it may not be as simple as that as usually it is Gillian the QA lady who would give people feedback on their calls. So 10:15am came, I came off my call and sat next to Andrea, put on a headset and watched the screen capture.
Things got a bit awkward when I saw eBay website during the call. Oh my gosh - Wednesday morning, few minutes after 8am, my first call, and all got captured! How I searched for info from customer's VIN number, how I took up eBay website whilst waiting for customer to tell me VIN etc. Oh dear! Only the week before did I sign an 'agreement' saying I will not use the internet during work - only at breaks and lunch. *gulp!* Luckily, Andrea said I will not need to attend a hearing about this, as it's my first offense and Andrea is not going to pursue it further. I apologised and I have learnt a valuable lesson.
Sorry God, sorry Andrea!
Things got a bit awkward when I saw eBay website during the call. Oh my gosh - Wednesday morning, few minutes after 8am, my first call, and all got captured! How I searched for info from customer's VIN number, how I took up eBay website whilst waiting for customer to tell me VIN etc. Oh dear! Only the week before did I sign an 'agreement' saying I will not use the internet during work - only at breaks and lunch. *gulp!* Luckily, Andrea said I will not need to attend a hearing about this, as it's my first offense and Andrea is not going to pursue it further. I apologised and I have learnt a valuable lesson.
Sorry God, sorry Andrea!
18 January 2006
There is justice! God is just! =)
Tuesday 13th December I used Buy It Now to purchase 40 Mach 3 Turbo blades from an eBay member for £36.97 and paid instantly through Paypal. Two days later 15th Dec I got email fom seller advising her suppliers had been delaying the stock and next available delivery date would be 21st Dec. I had a choice of sticking with order, to be delivered 21st, or a full refund. I chose full refund and asked for confirmation. 19th Dec still not heard from seller so emailed to ask for update - still nothing.
28th Dec still no sign, so emailed seller asking to settle the case amicably or I shall report to eBay if no notice within five working days.
4th January, five working days were up - I reported situation to Paypal. They looked into the case and attempted contacting seller on by behalf. Gave seller till 14th Jan to respond. No response from seller by 14th and she was asked to supply proof of mailing out product to me.
Yesterday, 17th January, I came home from work and found a white jiffy bag sent to me by recorded delivery. I picked it up and saw it was opened at the corner of the seal. Inside it was empty! Cat signed for it easlier in the morning. So, puzzled I was, I checked for parcel status on Royalmail website and it said package held - strange. Called customer services who gave me number of nearest holding office to call this morning.
I called during this morning work teabreak. Was advised packed delivered and signed for yesterday. Must be that envelope!!! I advised envelope was opened and I wanna complain. Girl advised it was signed for in that condition, cannot do anything =(
Called home to tell mum, also felt lousy, like I was conned my money. Work got busy, not much chance go online. Came home and checked email after dinner and saw Paypal ruled the case in my favour. I was refunded £36.97, what I originally paid the seller. I am so happy. Just wanna praise God - thank Him for His justice. I think after five working days I'll buy blades from a better seller. =)
Tuesday 13th December I used Buy It Now to purchase 40 Mach 3 Turbo blades from an eBay member for £36.97 and paid instantly through Paypal. Two days later 15th Dec I got email fom seller advising her suppliers had been delaying the stock and next available delivery date would be 21st Dec. I had a choice of sticking with order, to be delivered 21st, or a full refund. I chose full refund and asked for confirmation. 19th Dec still not heard from seller so emailed to ask for update - still nothing.
28th Dec still no sign, so emailed seller asking to settle the case amicably or I shall report to eBay if no notice within five working days.
4th January, five working days were up - I reported situation to Paypal. They looked into the case and attempted contacting seller on by behalf. Gave seller till 14th Jan to respond. No response from seller by 14th and she was asked to supply proof of mailing out product to me.
Yesterday, 17th January, I came home from work and found a white jiffy bag sent to me by recorded delivery. I picked it up and saw it was opened at the corner of the seal. Inside it was empty! Cat signed for it easlier in the morning. So, puzzled I was, I checked for parcel status on Royalmail website and it said package held - strange. Called customer services who gave me number of nearest holding office to call this morning.
I called during this morning work teabreak. Was advised packed delivered and signed for yesterday. Must be that envelope!!! I advised envelope was opened and I wanna complain. Girl advised it was signed for in that condition, cannot do anything =(
Called home to tell mum, also felt lousy, like I was conned my money. Work got busy, not much chance go online. Came home and checked email after dinner and saw Paypal ruled the case in my favour. I was refunded £36.97, what I originally paid the seller. I am so happy. Just wanna praise God - thank Him for His justice. I think after five working days I'll buy blades from a better seller. =)
Subscribe to:
Posts (Atom)
