Yesterday Andrea informed me I had a meeting scheduled with her today 10:15am-10:45am, a Q&A meeting thing. I had a little feeling inside it may not be as simple as that as usually it is Gillian the QA lady who would give people feedback on their calls. So 10:15am came, I came off my call and sat next to Andrea, put on a headset and watched the screen capture.
Things got a bit awkward when I saw eBay website during the call. Oh my gosh - Wednesday morning, few minutes after 8am, my first call, and all got captured! How I searched for info from customer's VIN number, how I took up eBay website whilst waiting for customer to tell me VIN etc. Oh dear! Only the week before did I sign an 'agreement' saying I will not use the internet during work - only at breaks and lunch. *gulp!* Luckily, Andrea said I will not need to attend a hearing about this, as it's my first offense and Andrea is not going to pursue it further. I apologised and I have learnt a valuable lesson.
Sorry God, sorry Andrea!
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It was 2005 when I first started to note down on paper the amount of Grace and blessings God had given me. These are personal accounts of the times when God helped me out of sticky situations, when God spoke to me, when I learnt more about His love for me. August 2009, I want to put all these entries onto a blog so I can access them around the world and way into the far future, without fear of losing the pad or paper turning yellow. :)
About Me
- Big G
- Scottish Born Chinese driving instructor who has a passion for health and fitness and serving in church. Tall and fun-loving individual who enjoys meeting people and like to attract people to Christ. Follower of the Lord Jesus Christ since 1999 after feeling touched by His love and grace.
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