Praise God, I passed my three months probation from work today.

My stats targets were all met, and despite receiving only two survey returns, each at 10 and 100%, I was accepted to pass my probation. Alan and Andrea also explained that even if I did get a third survey return, at score 1, my average would be 21 divided by three, which would result in a 7 and I would pass anyway.

So now I can close my own cases, authorise my own goodwill and qualify for Ford privilege scheme; up to 30% off brand new Fords.